FreeCloud Drive Support
Here users can get help with FreeCloud Drive, the local archive, signing in through Telegram, recovery, and operation of the application.
Contact
Support: support form. Website: brokctlabs.com.
What to Include in a Support Request
- the FreeCloud Drive version and Windows version;
- brief steps after which the problem occurs;
- the error text or a screenshot, if available;
- whether the problem concerns a specific Telegram account, without sending a password or sign-in code.
Do Not Send Secrets
Never send your Telegram password, one-time sign-in codes, TDLib session files, API hash, private keys, or other secrets. FreeCloud Drive Support should not ask for such data.
Telegram Account
FreeCloud Drive does not manage Telegram accounts. Questions about account restrictions, phone numbers, Telegram account recovery, or Telegram rules may require contacting Telegram directly.
Data Deletion
Local FreeCloud Drive data can be deleted from the device after closing the application. Data uploaded to Telegram must be deleted separately through FreeCloud Drive or Telegram; uninstalling the application does not automatically delete Telegram messages and files.
Security
If you suspect a vulnerability, use the privacy contact form and do not publish secret data or active tokens in a public report.